Join CrystalByte and be part of a team redefining what is possible in operations. We are well-funded with the resources of a scale-up and the speed of a startup. As a Senior Business Analyst, you will have real ownership, meaningful impact, and the flexibility to work how you work best.

What You'll Do:
- Facilitate agile ceremonies and keep teams aligned on priorities
- Build dashboards and reporting systems to track operational KPIs
- Coordinate with vendors, partners, and external stakeholders
- Support resource planning and capacity management initiatives
- Document processes and ensure knowledge is shared across teams
- Identify bottlenecks and implement scalable process improvements
- Manage cross-functional project delivery from planning to completion

What We're Looking For:
- Ability to drive technical decisions with long-term impact
- 5+ years of relevant professional experience
- Experience mentoring junior and mid-level team members
- Proven track record of delivering complex, high-impact projects
- Strong system design and architectural thinking

What We Offer:
- Parental leave and family-friendly policies
- Health, dental, and vision insurance (or stipend for international hires)
- Fully remote — work from anywhere in the world
- Unlimited PTO and company-wide recharge days
- Flexible hours — we trust you to manage your time

To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.