We are PulseCloud, a remote-first company building tools used by thousands of teams worldwide. Our operations team is growing and we need a Senior Business Analyst to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.

What You'll Do:
- Build dashboards and reporting systems to track operational KPIs
- Own and optimize end-to-end operational processes and workflows
- Manage cross-functional project delivery from planning to completion
- Identify bottlenecks and implement scalable process improvements
- Coordinate with vendors, partners, and external stakeholders
- Document processes and ensure knowledge is shared across teams

What We're Looking For:
- Excellent communication and stakeholder management skills
- Proven track record of delivering complex, high-impact projects
- Experience mentoring junior and mid-level team members
- 5+ years of relevant professional experience

What We Offer:
- Annual learning and development budget ($1,500+)
- Competitive salary with equity or performance bonuses
- Unlimited PTO and company-wide recharge days
- Company-wide team retreats twice per year
- Health, dental, and vision insurance (or stipend for international hires)

To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.