PulseCloud is a product-led company helping businesses scale their operations capabilities. We hire exceptional people and give them the autonomy to do their best work. If you are a Senior Operations Manager who thrives in high-ownership environments, we would love to hear from you.

What You'll Do:
- Build dashboards and reporting systems to track operational KPIs
- Own and optimize end-to-end operational processes and workflows
- Identify bottlenecks and implement scalable process improvements
- Support resource planning and capacity management initiatives
- Coordinate with vendors, partners, and external stakeholders
- Manage cross-functional project delivery from planning to completion

What We're Looking For:
- Ability to drive technical decisions with long-term impact
- Experience mentoring junior and mid-level team members
- Excellent communication and stakeholder management skills
- Proven track record of delivering complex, high-impact projects
- Strong system design and architectural thinking

What We Offer:
- Company-wide team retreats twice per year
- Flexible hours — we trust you to manage your time
- Home office setup stipend ($500-$1,000)
- Competitive salary with equity or performance bonuses
- Parental leave and family-friendly policies

To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.