We are CrystalByte, a remote-first company building tools used by thousands of teams worldwide. Our operations team is growing and we need a Staff Program Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.

What You'll Do:
- Support resource planning and capacity management initiatives
- Document processes and ensure knowledge is shared across teams
- Own and optimize end-to-end operational processes and workflows
- Build dashboards and reporting systems to track operational KPIs
- Facilitate agile ceremonies and keep teams aligned on priorities
- Identify bottlenecks and implement scalable process improvements

What We're Looking For:
- 8+ years of experience with increasing scope and impact
- Ability to work on ambiguous problems with limited direction
- History of influencing technical or product strategy at scale
- Exceptional mentorship and organizational leadership skills

What We Offer:
- Flexible hours — we trust you to manage your time
- Annual learning and development budget ($1,500+)
- Home office setup stipend ($500-$1,000)
- Parental leave and family-friendly policies
- Health, dental, and vision insurance (or stipend for international hires)

To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.