PulseCloud is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Lead Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.
What You'll Do:
- Collaborate with customer success on seamless handoffs post-sale
- Build and maintain a healthy sales pipeline using CRM tools
- Identify customer needs and align solutions to their goals
- Develop and deliver compelling product demos to potential clients
- Provide market feedback to product and marketing teams
- Exceed quarterly revenue targets and contribute to team growth
- Maintain accurate records of all sales activities in Salesforce
What We're Looking For:
- Strong organizational and cross-functional collaboration skills
- Track record of defining and executing on strategic initiatives
- Experience leading and growing high-performing teams
- Deep expertise in your domain with a broad technical perspective
What We Offer:
- Fully remote — work from anywhere in the world
- Parental leave and family-friendly policies
- Annual learning and development budget ($1,500+)
- Flexible hours — we trust you to manage your time
- Company-wide team retreats twice per year
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.