PulseCloud is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Mid-Level Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.
What You'll Do:
- Build and maintain a healthy sales pipeline using CRM tools
- Provide market feedback to product and marketing teams
- Identify customer needs and align solutions to their goals
- Maintain accurate records of all sales activities in Salesforce
- Exceed quarterly revenue targets and contribute to team growth
What We're Looking For:
- Experience working cross-functionally with multiple teams
- Strong analytical and problem-solving skills
- 3-5 years of relevant professional experience
- Solid understanding of best practices in your domain
- Proven ability to deliver projects independently
What We Offer:
- Competitive salary with equity or performance bonuses
- Company-wide team retreats twice per year
- Home office setup stipend ($500-$1,000)
- Health, dental, and vision insurance (or stipend for international hires)
- Flexible hours — we trust you to manage your time
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.