We are FusionStack, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Principal Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Build and maintain a healthy sales pipeline using CRM tools
- Collaborate with customer success on seamless handoffs post-sale
- Exceed quarterly revenue targets and contribute to team growth
- Develop and deliver compelling product demos to potential clients
- Provide market feedback to product and marketing teams
- Manage the full sales cycle from prospecting to closing
What We're Looking For:
- Experience shaping long-term technical vision and strategy
- Demonstrated impact at the company or industry level
- Exceptional ability to communicate complex ideas to all audiences
- 10+ years of deep expertise in your domain
What We Offer:
- Home office setup stipend ($500-$1,000)
- Fully remote — work from anywhere in the world
- Flexible hours — we trust you to manage your time
- Health, dental, and vision insurance (or stipend for international hires)
- Competitive salary with equity or performance bonuses
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.