We are Helios Dev, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Principal Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.

What You'll Do:
- Develop and deliver compelling product demos to potential clients
- Maintain accurate records of all sales activities in Salesforce
- Provide market feedback to product and marketing teams
- Manage the full sales cycle from prospecting to closing
- Build and maintain a healthy sales pipeline using CRM tools
- Identify customer needs and align solutions to their goals

What We're Looking For:
- Exceptional ability to communicate complex ideas to all audiences
- Strong external presence through publications, talks, or open source
- Demonstrated impact at the company or industry level
- 10+ years of deep expertise in your domain

What We Offer:
- Parental leave and family-friendly policies
- Annual learning and development budget ($1,500+)
- Fully remote — work from anywhere in the world
- Competitive salary with equity or performance bonuses
- Company-wide team retreats twice per year

To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.