Arcadia Tech is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Senior Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.

What You'll Do:
- Identify customer needs and align solutions to their goals
- Build and maintain a healthy sales pipeline using CRM tools
- Manage the full sales cycle from prospecting to closing
- Collaborate with customer success on seamless handoffs post-sale
- Exceed quarterly revenue targets and contribute to team growth
- Maintain accurate records of all sales activities in Salesforce

What We're Looking For:
- 5+ years of relevant professional experience
- Ability to drive technical decisions with long-term impact
- Excellent communication and stakeholder management skills
- Proven track record of delivering complex, high-impact projects

What We Offer:
- Flexible hours — we trust you to manage your time
- Unlimited PTO and company-wide recharge days
- Fully remote — work from anywhere in the world
- Annual learning and development budget ($1,500+)
- Health, dental, and vision insurance (or stipend for international hires)

To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.