Polaris AI is a product-led company helping businesses scale their sales capabilities. We hire exceptional people and give them the autonomy to do their best work. If you are a Senior Customer Success Manager who thrives in high-ownership environments, we would love to hear from you.
What You'll Do:
- Manage the full sales cycle from prospecting to closing
- Maintain accurate records of all sales activities in Salesforce
- Collaborate with customer success on seamless handoffs post-sale
- Identify customer needs and align solutions to their goals
- Develop and deliver compelling product demos to potential clients
- Provide market feedback to product and marketing teams
What We're Looking For:
- Strong system design and architectural thinking
- Experience mentoring junior and mid-level team members
- Ability to drive technical decisions with long-term impact
- Proven track record of delivering complex, high-impact projects
What We Offer:
- Parental leave and family-friendly policies
- Home office setup stipend ($500-$1,000)
- Company-wide team retreats twice per year
- Unlimited PTO and company-wide recharge days
- Flexible hours — we trust you to manage your time
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.
Review the Job RequirementsRead the full description and ensure your skills match what Polaris AI is looking for.
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Prepare Your ResumeHighlight relevant experience in Sales and include projects that showcase your skills.
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Click Apply NowSubmit your application through the button on this page. Make sure all required fields are filled.
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Wait for ResponseHiring teams typically respond within 5–10 business days. Check your email regularly.
Frequently Asked Questions
Is this position fully remote?
Yes — Senior Customer Success Manager at Polaris AI is listed as Remote (Australia). The role supports remote work and does not require relocation.
What is the salary range for this role?
The listed compensation for this position is $140k-$180k per year, commensurate with experience and qualifications.
What skills are required for Senior Customer Success Manager?
Key requirements include: Salesforce, LinkedIn Sales Navigator, Gong, SaaS, Cold Outreach. See the full job description above for complete requirements.
How do I apply for this job?
Click the "Apply Now" button above to submit your application. Make sure your resume highlights relevant experience in Sales.
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