NovaSystems is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Staff Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.
What You'll Do:
- Maintain accurate records of all sales activities in Salesforce
- Develop and deliver compelling product demos to potential clients
- Identify customer needs and align solutions to their goals
- Exceed quarterly revenue targets and contribute to team growth
- Provide market feedback to product and marketing teams
- Manage the full sales cycle from prospecting to closing
- Build and maintain a healthy sales pipeline using CRM tools
What We're Looking For:
- 8+ years of experience with increasing scope and impact
- Exceptional mentorship and organizational leadership skills
- History of influencing technical or product strategy at scale
- Recognized expertise that spans multiple teams or domains
- Ability to work on ambiguous problems with limited direction
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Competitive salary with equity or performance bonuses
- Parental leave and family-friendly policies
- Flexible hours — we trust you to manage your time
- Unlimited PTO and company-wide recharge days
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.